Reflections – Memory Care Program Reimagined

What is Memory Care?

Memory care program

Memory care provides specialized care for people with memory impairments like dementia, Alzheimer’s disease, or some condition of cognitive impairment. Memory care communities offer a safe and uniquely designed environment for those seeking 24-hour care for mom or dad with a focus on improving quality of life. The overall goal of memory care communities is to maintain the safety, dignity, and independence of the senior receiving this type of care. Memory care facilities like St. Paul’s Plaza and St. Paul’s Villa offer 24-hour care, specialized staff, memory-enhancing therapies, and secure environments. We understand that the level of care needed depends on each person and the stage of their dementia. That is why we created the Reflections Program at St. Paul’s.

Reflections Program at St. Paul’s Senior Services

It starts at square one, where the focus is on our residents’ abilities, not their disabilities. This type of thinking focuses on the joys of life, because those with memory impairment are still able to continue to have beautiful and joyous moments. By focusing on their specific abilities we give them independence which in turn gives them purpose, self-esteem and choice. This unique program includes two concepts:

  • REFLECT Model of Care – a way of life we passionately live by.
  • Pillars of Care – where we break down the aspects of residency into four key areas, resulting in complete wraparound care.

REFLECT Model of Care

The REFLECT Model of Care is a way of life in our Reflections communities. It’s the culture by which we live and breathe. All St. Paul’s employees are trained on this concept, and we encourage families and guests to learn it too. It’s a culture we insist our residents live within, where they are heard, respected, comforted and loved.

  • (R)espect and honor everyone
  • (E)mpathize and understand with grace
  • (F)ulfill our promise of exceptional care
  • (L)isten and acknowledge with compassion
  • (E)ngage with enthusiasm and impactful activities
  • (C)omfort and console with love
  • (T)rust and support one another

Pillars of Care

St. Paul’s Memory Care leadership includes experts in cognitive therapies, activities, medical care and communications. Armed with this diverse set of skills, we have developed our “Pillars of Care.”

  • Compassionate Transitioning
  • Family Engagement
  • High Quality Caregiver Standards
  • Specialized Social Enrichment

Each “Pillar” focuses on an important aspect of care for those with memory impairment. We build training programs and education for staff and family around each pillar.

At St. Paul’s Senior Services, we offer two Reflections Memory Care communities: St. Paul’s Plaza in Otay Ranch, Chula Vista and St. Paul’s Villa in Bankers Hill, San Diego. If you have any questions about St. Paul’s Senior Services and our Reflections Memory Care Program, please do not hesitate to contact us.