General Terms And Conditions - St. Paul's Senior Services

Web Accessibility

St. Paul’s Senior Services is committed to ensuring digital accessibility for people with disabilities. We continue to make changes to improve the user experience for everyone and apply the relevant accessibility standards.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Wherever possible, St. Paul’s Senior Services will aim to adhere to level AA of the WCAG 2.1 guidelines, which states that sites should be:

Perceivable – Information and user interface components must be presentable to users in ways they can perceive.
Operable – User interface components and navigation must be operable.
Understandable – Information and the operation of user interface must be understandable.
Robust – Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.

As part of our efforts to achieve WCAG 2.1 AA compliance, we use Vivid Software Solutions LLC as an ongoing monitoring service.

Although we strive to adhere to the WCAG 2.1 Level AA standards for accessibility and usability, it may not always be possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the website up to the same level of overall web accessibility. If you have experienced any accessibility barriers while using any part of http://stpaulseniors.org/, please let us know:

Phone: (619)239-6900
E-mail: info@stpaulseniors.org
Get in touch with us at: http://stpaulseniors.org/contact-us/

SMS Text Messaging Terms and Conditions

1. Program Description & Brand Name St. Paul’s Senior Services offers a mobile messaging program. By opting in, patients, participants, and community members consent to receive text messages (including SMS and MMS) from us. These messages may include appointment reminders, healthcare updates, program notifications, health alerts, and clinical service information related to your care.

2. Message Frequency Message frequency varies depending on your interactions, appointments, and the specific services or programs you are enrolled in. Typically, message frequency disclosure: Msg frequency varies, up to 4 messages per week.

3. Message and Data Rates Message and data rates may apply. Check with your wireless carrier for details on your mobile plan’s specific rates. St. Paul’s Senior Services does not charge a fee to send or receive text messages.

4. HELP Information (How to Get Assistance) If you are experiencing any issues with our messaging service or have questions, text HELP for help in response to any of our messages. You can also get assistance directly by calling us at (619)239-6900 or emailing us at info@stpaulseniors.org.

5. STOP Information (Opt-Out / Unsubscribe) You can cancel the SMS service at any time. To stop receiving text messages, reply or text STOP to stop. After you send the message “STOP” to us, we will send you a one-time confirmation text message to verify that you have been unsubscribed. After this confirmation, you will no longer receive text messages from us. If you wish to rejoin the program, you can opt back in at any time using the same process as your initial registration.