Location: El Cajon
Here at St. Paul’s PACE (Program of All Inclusive Care for the Elderly), we strive to be the most outstanding and innovative senior care facility in California. Our mission is to help frail seniors continue to live in their own homes with dignity by providing comprehensive medical and social services, at our Center and in their own homes. At St. Paul’s PACE, we are dedicated to fostering a culture of diversity and inclusion within the highest quality facilities, health care and programs consistent with affordable costs.
The In-Home Services Assistant is responsible for coordination and scheduling of in-home services for all St. Paul’s PACE participants. He/she prepares schedules according to participant needs, supervisor requests, and within the plan of care that has been developed by the Interdisciplinary team. Creates and maintains organized and efficient systems for supporting the administrative needs of the In Home Services Supervisor. He/she works closely to coordinate home care services with the transportation department, participants, caregivers and center staff. May provide Home Care visits as indicated.
Qualifications and Requirements:
Education: High School diploma or equivalent required. Certified Nurse Assistant in the State of California (CNA) or MA preferred.
Experience: One year experience working with the frail and elderly population required. Experience or training in health care delivery, especially in Home Health Care is preferred. Experience in scheduling and/or dispatching preferred.
Skills and Knowledge:
- Skilled in establishing and maintaining effective working relationships with participants, co-workers, medical staff and the public
- Skilled in identifying and recommending problem resolution
- Ability to work independently with minimum supervision
- Ability to communicate clearly and effectively in English
- Ability to work under stressful conditions
- Ability to make decisions and prioritize to meet the needs of the participants
- Ability to give clear and concise directions to In-Home Services staff
- Basic computer proficiency, or willingness to become proficient with training
- Knowledge of principles, practices standards and techniques of a CNA
- Knowledge of common safety hazards and precautions to establish a safe work environment
- Knowledge of medical equipment; how to use and maintain
- Ability to work independently with minimum supervision
- Ability to react calmly and effectively in emergency situations
Physical Demands and Working Conditions:
Physical Requirements: Shall be in good mental and physical health, capable of performing assigned tasks. Requires a full range of motion including handling and lifting adults, equipment and DME, finger dexterity and eye-hand coordination. Requires standing, walking, pushing, bending, kneeling, reaching at arm’s length and overhead in clinic, rehab department and in community for prolonged periods of time. Must be able to transfer adults needing maximum assistance. Requires the ability to lift/carry up to 50 pounds and push or pull objects exceeding 150 pounds, using proper body mechanics.
Visual, Hearing and Communication Requirements: Requires corrected vision and hearing to normal range, with or without reasonable accommodation. Must be able to communicate verbally with all staff, vendors, and participants.
Environmental Conditions: May be exposed to a risk of bodily injury through contact with moving instrumentation, toxic substances, medicinal preparations, bodily fluids, communicable diseases. Subject to unpleasant odors.
Pressure Factor: Requires working under stressful conditions. Working conditions may be noisy and crowded, with fluctuating indoor temperatures. Moderate pressure to meet scheduled appointments while dealing with frail and confused participants. May be subject to people that may have the potential for verbal or physical aggression.
Duties and Responsibilities:
- Scheduling of In-Home Services visits for St. Paul’s PACE participants with In-Home Services staff
- Communicates staffing needs to supervisor and makes suggestions to meet those needs
- Coordinates and communicates effectively with the transportation department
- Notifies participants/caregivers of changes in their home care schedules
- Prepares and maintains daily, weekly and or/monthly service schedules, logs, ledgers, tickler systems and other records that ensure accurate data collection of home care services
- Clear communication with participants, staff and supervisor
- Assist with filing and other office functions as requested
- Maintains and updates files, binders, records, emails, and inventory lists
- Ordering supplies
- Attends meetings as directed by supervisor, and all departmental meetings. Takes minutes as needed
- Coordinate the completion of tasks assigned by IDT such as unscheduled well-being checks, etc.
- Complies with all St. Paul’s PACE Policies and Procedures and OSHA safety guidelines
- Maintains the confidentiality of all company procedures, results and information about participants or caregivers
- Practices Standard Precautions and follows all Infection Control Policies and Procedures
- Maintains a safe working environment. Follows St. Paul’s PACE Safety Policies and Procedures
- Makes homecare visits at request of supervisor. Responsible for providing and assisting participants with activities of daily living, restorative and supportive care necessary to the preservation of the home environment. Assists in monitoring and reporting the health status, and providing a safe environment for the PACE participants. May remind to take medications. May provide assistance with transfers
- Coordinates delivery of dietary supplements and incontinence supplies as needed with staff
- Coordinates medication lock boxes and some medication deliveries between staff and Medication Room
- Acts as Liaison between participants to staff
- Responsible for reporting staff needs to Supervisor as needed
- Manages equipment issues and office supplies. Orders and coordinates delivery
- Coordinates DME assembly and delivery schedule
- Completes Schedule of Services in PCO
- Responsible for completing Home Care counts and reporting to Supervisor
- Responsible for monitoring Encounter Data of Home Care staff and reporting variances to Supervisor
- Management of Ipad distribution, monitoring of maintenance, face time procedures and assistance with email/user accounts/passwords for staff
- Any other tasks requested by the supervisor
Reports to: In-Home Services Supervisor
If you prefer to fax your application and resume you may fax it to 619.239.1256. We also accept applications in person at 328 Maple Street, San Diego, CA 92103. Come to the 2nd floor and let the receptionist know you would like to complete an application.
To apply online, please visit www.stpaulseniors.org.
YOU MUST BE ABLE TO CLEAR FINGERPRINTS THROUGH DOJ AND FBI IN ADDITION TO A DRUG SCREEN CLEARANCE.
St. Paul’s Senior Services is an Equal Opportunity Employer