The St. Paul’s visionary Boards of Directors, and committed team of staff accomplished major projects to bring more services to the Seniors of San Diego County. We successfully filled 63 apartments at Celadon with St. Paul’s PACE seniors who were either homeless or at risk of homelessness. St. Paul’s PACE enrollment team worked tirelessly with the teams at St. Vincent De Paul, PATH, Veterans Village of San Diego, San Diego Rescue Mission, Project Enable, Friend to Friend, and many other fine San Diego organizations and many individual donors and volunteers to provide medical care, housing, and complete furnishings to seniors who needed the most help. In 2016 we will venture into a project with Wakeland Housing and Development Corporation where similar housing will be made available through St. Paul’s committed staff, donors, and volunteers.
In 2015 St. Paul’s PACE reached the milestone of 500 Participants. That is 500 low income and frail seniors whom the State of California has entrusted to us for medical, social and emotional care. A recent independent survey of our Participants rated customer service at 100% satisfaction! Clearly our PACE employees provide the highest level of service to our seniors to achieve such high recognition! Most of our PACE Participants are referred by community partners such as Serving Seniors, 2-1-1 San Diego, Veterans Community Services, Aging & Independence Services, Jewish Family Service of San Diego, UCSD and Sharp Hospital to name just a few. It is our reputation that inspires these excellent organizations to refer to St. Paul’s PACE and other programs. This makes me reect on the reputation St. Paul’s has established in the San Diego community for quality care. This reputation was developed over the years because of the commitment St. Paul’s staff have to our vision and mission. At St. Paul’s our asset of value is our employee teams. As the CEO of St. Paul’s, I am committed to providing our employees with a safe, supportive and respectful environment so they can thrive and continue their service to our seniors knowing they are appreciated and valued. In fact this is part of our Board approved Strategic Plan.
In June we opened our third community, St. Paul’s Plaza. This community, in beautiful Eastlake Chula Vista, provides lovely Independent Living apartments, similar units for Assisted Living, and our Memory Care-Reections small houses for individual care. All these programs focus on health, wellness and having fun. Recently, a family shared that they chose the Plaza over other communities because of our reputation for quality care and the fact that we are a faith based organization.
Our St. Paul’s John A. McColl Family Health Center is still a 5-Star rated beautiful rehabilitation and nursing facility, small enough to know and care about each resident and their families; but large enough to incorporate the latest in technology and nursing care. This facility was recognized for a special national leadership award for their exemplary care and the leadership of the Administrator & his team as they guide and support the staff.
In this report we have asked several Residents and Participants to tell us why they chose to be at St. Paul’s. Please enjoy their stories, and the wonderful communities that make up St. Paul’s Senior Services, St. Paul’s PACE, andSt. Paul’s Senior Services Foundation. We have many more plans germinating, so stay tuned for next year’s report. Thank you for allowing me to serve as your CEO for the past 26 years.
Blessings to you all, Cheryl Wilson